College

Information from observers should be used as a supplement to information from incumbents. Identify the statement that most likely supports this argument.

1) Incumbents are a logical source of information; however, they may not be able to provide precise information.

2) Incumbents provide accurate estimates of the importance of job duties, whereas supervisors provide accurate information about the time spent on safety-related risk factors.

3) Depending on external job analysts to supplement incumbents' information could be risky due to the relative inexperience of the analysts involved.

4) Incumbents provide accurate information, but they may have an incentive to exaggerate what they do to appear more valuable to the organization.

Answer :

Final answer:

Including input from observers alongside information from incumbents is crucial for accurate job analysis. Incumbents may have biases or limitations that affect their insights. Therefore, supplementing their input with observers' perspectives leads to a fuller understanding of job roles.


Explanation:

Understanding the Importance of Supplementary Information from Observers

In assessing the value of information from incumbents (employees currently in a role), it is essential to recognize their potential limitations. While incumbents are often seen as a primary source due to their firsthand experience, they might not provide the most precise information about their job responsibilities. This is where including input from observers plays a crucial role.

Supporting Statements

  1. Incumbents may not provide precise information - This aligns with statement 1: "Incumbents are a logical source of information; however, they may not be able to provide precise information." This reflects the idea that their personal bias or lack of insight into certain aspects may lead to inaccuracies.
  2. Bias in Self-Evaluation - Statement 4 also supports the argument that while incumbents can provide valuable insights, they may have an incentive to portray their roles in a way that enhances their image, potentially exaggerating their contributions.

The varying perspectives acquired from both incumbents and observers create a more rounded understanding of job duties and expectations, enabling organizations to make better-informed decisions.


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